- I’m confused with all the ongoing promotions.
- I have trouble applying the promotion
- I missed out on a promotion because I couldn’t decide in time.
- I met the requirements but my reward was rejected
- I can't sign up / login to my account
- I can't access the website to claim my reward
- I got an email about my reward, but I don't understand how to claim it
- I haven't received any updates on my reward
- My reward code is not working
- My reward expired
- I can't collect my reward in time
- How to redeem Apple Gift Cards/HKTVmall vouchers or other electronic vouchers through the redemption platform
- I accidentally claimed the wrong reward