How may I help you? / 你有什麼問題?
Help Articles / 幫助文章
Welcome offer and Reward Redemption
- How do banks recognise that my application is submitted via MoneyHero?
- How to redeem exclusive rewards from MoneyHero?
- MoneyHero Exclusive Rewards: Reward Redemption Status
- How to redeem Apple Gift Cards/HKTVmall vouchers or other electronic vouchers through the redemption platform
- 3 settings to ensure coupon reward eligibility
About MoneyHero
- How to know offers of credit card?
- Find the best deal in MoneyHero
- How to find the right financial products for you?
- How do I compare products?
- How much does it cost to compare on MoneyHero?
- How does MoneyHero feature and pin products?
Credit Cards
- What purchases are eligible for cash back rewards?
- What is application reference number or policy number?
- When will I get the welcome reward from the bank?
- How do I apply for a product without an “Apply Now” button?
- Do existing customers enjoy the Welcome Offers offered by MoneyHero?
- How do I qualify for a credit card account?
Personal Loan
- How to apply for a personal loan?
- How can I find different Personal Loan offers in Hong Kong?
- How to apply for a Personal Instalment Loan now?
- What are the advantages of applying for a business loan?
- How to choose the best business loan?
- How do banks or financial institutions decide my loan amount?
Payroll Account
- How much deposit can be protected by the Deposit Protection Scheme (DPS) ?
- Are the payroll offers only available to new customers?
- How to Set Up Auto-payroll Services?
- What is Payroll Account?
- If I am a non-Hong Kong resident, what documents do I need to apply for a bank account?
- If I am a Hong Kong resident, what documents do I need to apply for a bank account?
Car Insurance
Travel Insurance
- Travel Insurance Claim Resources
- Travel Insurance Claim Resources
- Useful Tips for Choosing Travel Coverage
- Do travel insurance plans cover countries with outbound travel alerts?
- Do travel insurance plans cover countries with outbound travel alerts?
- Does travel insurance cover rental cars?
Mortgage
- Mortgage Glossary
- How do housing loans work?
- How much will my mortgage cost?
- Applying for a General Mortgage
- Is Remortgaging Right for Me?
- How Do I Apply for Remortgage?