Thank you for applying for your desired financial product through MoneyHero.
If you have applied for your desired financial products via MoneyHero, submitted a redemption form and want to check the status of your rewards / not received any updates of your rewards? The fastest and simplest way that you could track the status of your rewards is via MoneyHero Account Page.
1. How to track my rewards:
Step 1:
You may access the Moneyhero webpage and click the "login" button at the top right corner to access your MoneyHero Account Page.
Step 2:
Click "Rewards"
Step 3:
You can track all the progress of the rewards redemption application you submitted by clicking "Track Rewards".
You may also click "See All" for more details of all your applications. By click the navigating bar.
What does different statues means?
You can filter all of your application by different status.
What does different statues means?
2. I applied financial products via MoneyHero but I have not submit the redemption form yet:
If you have submitted a financial product application via MoneyHero, but yet fill up your redemption form. Simply click on "Submit Reward Form", you will see all the redemptions that waiting for your submission. Don't forget to submit them before deadline to secure your rewards!
3. Where to check the rewards I earned?
It is easy! Simply click on "Reward Earned", you will see all the rewards you earned in MoneyHero! Congratulations and thank you for your continuous support!
If you have any other questions regarding reward redemption, please contact our customer support team to get in touch with us!