If you're not receiving the password recovery email, here’s what you can do:
Check Your Spam/Junk Folder:
Sometimes, recovery emails might end up in your spam or junk folder. Look for an email from MoneyHero there.
Verify Your Email Address:
Ensure that you’re entering the correct email address associated with your MoneyHero account.
Wait for a Few Minutes:
Recovery emails can sometimes take a few minutes to arrive. Be patient and check your inbox again after some time.
Whitelist MoneyHero Emails:
Add MoneyHero’s email address to your trusted sender list or whitelist to ensure emails aren’t blocked by your email provider.
Contact Support:
Need more help? For assistance, you can contact our 24/7 AI customer support through the Help Centre. We’re here to help!