MoneyHero does not store or retrieve usernames and passwords for customer accounts. If you’ve forgotten your login details, please follow these steps:
For Password Recovery:
Click "Forgot Password?" on the login page.
Enter your registered email address, and follow the instructions to reset your password.
For Username:
Your username is typically your registered email address.
If you’re unsure, try checking the email you used when signing up or any past communications from MoneyHero.
Still Having Trouble?
Contact MoneyHero’s customer support here for further assistance. While we cannot retrieve your username or password, we’ll guide you on how to regain access to your account.