When you apply for certain credit cards or personal loans through MoneyHero, depending on the relevant promotion terms and conditions, you may need to submit approval proof of the credit card or financial product to MoneyHero to confirm your eligibility for rewards.
You can submit the approval proof through the following methods:
| Financial Product | Submission Method |
| HSBC Credit Card | Within 7 days of successful approval, upload your approval proof of credit card to us via this link. What is a valid approval proof: 1. Approval SMS/email, 2. A photo of the credit card (please obscure the card number) |
| Standard Chartered Credit Card | Within 7 days of successful approval, Visit our Help Centre to connect with our 24/7 AI chatbot and provide the below: (1) Name of the applied product, (2) Application date, and (3) Approval Proof of Credit Card. What is a valid approval proof: 1. Screenshot of the approval SMS/email, 2. A photo of the credit card (please obscure the card number). |
| Standard Chartered Loan | Within 7 days of successful approval, Visit our Help Centre to connect with our 24/7 AI chatbot and provide the below: (1) Name of the applied product, (2) Application date, and (3) Approval Proof if the loan. What is a valid approval proof: 1. Loan Drawdown Letter |
Next Step:
Once we receive the approval proof you submitted, we will promptly begin processing your application. All you need to do is wait patiently. If everything goes smoothly, you will receive the reward redemption notification within 8 weeks.
Need more help? For assistance, you can contact our 24/7 AI customer support through the Help Centre. We’re here to help!