Once your travel insurance payment is successfully processed, amendments or cancellations are generally not permitted under standard policy terms.
However, if you need to modify details or request a cancellation, you may contact our 24/7 AI customer support via the Help Centre.
Please provide the following details, and we will assess your request based on your policy terms and applicable circumstances:
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Full name of the policyholder
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Policy number
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Email address
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Contact phone number
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Details requiring modification
We will review your case and assist you to the fullest extent possible under your policy conditions.