- If the gift I received is not functioning properly or is damaged, what should I do?
- When can I receive my rewards?
- I didn't get the rewards redemption notice
- How to Escalate Digital Voucher Issues for R360?
- Can I change my collection centre to collect my rewards?
- I’m confused with all the ongoing promotions.
- I have trouble applying the promotion
- I missed out on a promotion because I couldn’t decide in time.
- I met the requirements but my reward was rejected
- I can't sign up / login to my account
- I can't access the website to claim my reward
- I got an email about my reward, but I don't understand how to claim it
- I haven't received any updates on my reward
- My reward code is not working
- My reward expired
- I can't collect my reward in time
- I accidentally claimed the wrong reward