Step 1: Please complete the blank with the application reference number (ARN) and registered e-mail address, both case sensitive, that correspond to the aforementioned fulfilled campaign.
Please make sure that there are no extra spaces, letters or symbols when inputting the above information for redemption.
Step 2: After inputting your Claim Code / ARN and your registered email, a one-time password will be sent to the registered email. Kindly note that the one-time password email may be mislabeled as junk. mail.
Step 3: Click on the Apple logo / HKTVmall or other logo of your desired voucher illustrated below.
Step 4: Click Check Out / Continue as instructed until the following screen.
A separate e-mail with the My Redeemed Rewards link will be sent to your e-mail mailbox.
You can also use the My Redeemed Rewards on the screen to proceed with your redemption, You will be redirected to the following display after clicking My Redeemed Rewards.
Step 5: Click Access Voucher. Your Apple Store Gift Card is being processed while the access voucher turned grey and displayed Processing.
Step 6: Once the gift card / e-voucher is ready, gift card details will be displayed.
Another separate e-mail will also be sent to your e-mail mailbox, which contains the gift card details (illustrated below). Customers using Apple devices can also put the Gift Card into your Apple Wallet using the Quick Access link included.
Please note:
Apple Store Gift Cards andiTunes Gift Cards are two different types of gift cards.
Apple Store Gift Cards can be used for hardware purchases at physical or online Apple Stores, and are not valid for use on AppStore or iTunes Store.
Should there be difficulties in the redemption process, please kindly email to support_moneyhero@reward360.sg.